Shipping Policy

Effective Date: 15th September 2025
Business Name: JIGYOV108
Website: www.assameditions.com
Email: assameditions@gmail.com
Registered Address: A-2, Shyamkunj Apartment, Lakhi Nagar, R.G Baruah Road, Guwahati, Assam-781005

This Shipping Policy (“Policy”) sets forth the terms and conditions under which JIGYOV108 (“Company”, “we”, “us”) ships products purchased from Assameditions.com (“Website”). By placing an order, you agree to the terms and conditions set forth herein.

1. Shipping Areas

We currently ship to:

  • All locations within India
  • Select international destinations, as specified at checkout, subject to applicable customs regulations and shipping restrictions. Availability of international shipping may vary depending on the product, destination country, and courier services.

The Company reserves the right to limit, suspend, or modify shipping services at its discretion without prior notice.

2. Processing Time

As our products are handcrafted and made from delicate materials such as handloom textiles and artisan handicrafts, they require careful preparation and packaging. Therefore, all orders are processed within 15 (fifteen) business days from the date of order confirmation, excluding weekends and public holidays.

In cases where further delays are expected, the Company shall notify customers promptly via email.

3. Shipping Methods and Estimated Delivery Time

Shipping times are estimates and may vary depending on the destination, courier service, customs clearance, and unforeseen circumstances.

Shipping Method

Estimated Delivery Time

Notes

Standard Courier (India)

4 to 7 business days

Available across most regions in India

Expedited Courier (India)

2 to 4 business days

Charges extra, based on destination

Local Delivery (Assam only)

2 to 3 business days

Available in select areas near Guwahati

International Courier

7 to 21 business days

Dependent on customs, destination, and courier

4. Shipping Charges

Due to the fragile nature, unique craftsmanship, and additional care required for our products, no free shipping is applicable. Shipping charges will be calculated at checkout based on the weight, dimensions, and destination of the order.

  • All shipping fees, whether domestic or international, will be transparently displayed before checkout.
  • International shipments may also incur customs duties, taxes, or other charges levied by the destination country. These are the responsibility of the customer.

The Company reserves the right to amend shipping charges at its discretion.

5. Delivery Process

  • Upon shipment, customers will receive tracking details via email (where available).
  • It is the customer’s responsibility to ensure that the shipping address provided is accurate and complete. The Company shall not be liable for failed or delayed deliveries arising from incorrect information provided by the customer.
  • Courier companies may attempt delivery up to 3 (three) times, after which the shipment may be returned to the Company. Additional delivery charges may apply.

6. Order Acceptance, Verification, and Rejection

The Company reserves the right to:

  • Verify payment details and customer information before dispatch
  • Request additional documentation if necessary
  • Decline or cancel orders due to inventory limitations, fraudulent activities, or inaccurate information
  • Restrict international shipments to certain destinations at its discretion

7. Customs, Duties, and Import Regulations

For international shipments:

  • The customer is responsible for all customs duties, taxes, and other applicable charges as determined by the destination country.
  • The Company is not liable for any delays, penalties, or confiscation imposed by customs authorities.
  • Customers must ensure that the import of the product is permitted by their country’s regulations.

8. Shipment Delays

The Company shall not be liable for delays arising from:

  • Courier service disruptions
  • Customs procedures or inspections
  • Natural disasters, strikes, or force majeure events
  • Incorrect or incomplete shipping information provided by the customer

The Company will assist in tracking the shipment but cannot compensate for delays beyond its control.

9. Lost or Damaged Shipments

If your order is lost or arrives damaged, please contact us within 5 (five) business days of delivery at assameditions@gmail.com, providing:

  • Order number
  • Photographs of the damaged package and contents (if applicable)
  • Tracking information, if available

The Company will investigate the matter and, at its discretion, provide a replacement or refund after verifying the claim.

For international shipments, customs processes may apply, and additional documentation may be required.

10. Shipping Restrictions

  • We do not ship to P.O. boxes unless permitted by the courier and explicitly stated at checkout.
  • Certain remote areas may incur additional charges or require extended delivery times.
  • Items that are hazardous, perishable, or restricted may not be shipped to certain destinations.

11. Contact Information

For shipping inquiries, tracking assistance, or concerns, customers may contact:

📧 Email: assameditions@gmail.com
📞 Available Monday to Saturday, 10:00 AM – 6:00 PM IST
🏠 Address: A-2, Shyamkunj Apartment, Lakhi Nagar, R.G Baruah Road, Guwahati, Assam-781005

12. Amendments

The Company reserves the right to modify this Shipping Policy at any time without prior notice. Updated terms will be effective immediately upon posting on the Website. Customers are encouraged to review this Policy periodically.

By placing an order on Assameditions.com, you confirm that you have read, understood, and agreed to this Shipping Policy, including its provisions on processing time, shipping charges, liability, and customer responsibilities.

Let me know if you want this Shipping Policy integrated with your Return & Refund Policy, or formatted for legal compliance or multilingual use.